Please contact customer service (phone (305)468-3319 or email sales@rabbitusa.com) for a returned merchandise authorization.
Climbing items are returnable only for manufacturing defects.
Other items will be accepted for return.

• with proof of purchase from Rabbit Mountain
• with a return authorization clearly marked on the shipping box.

For returns not related to a manufacturing defect, they will be accepted only:

• within 30 days of purchase
• in unused condition
• in the original packaging.

Used items or damaged items will be returned to you at your expense.